• Wednesday
    07
    Nov
  • Thursday
    08
    Nov
 
  • 8:30 AM Conference Welcome
    8:45 AM
    KEYNOTE
    Bits & Bytes That WILL Disrupt Your Supply Chain
    John S. Phillips - SVP Customer Supply Chain & Global Go-To-Market, PepsiCo
    9:30 AM
    Keynote
    How Customer Insights Helped Drive Down Inventory Costs by Up to 50%
    Sameer Afsar - Vice President of Enterprise Applications, Old World Industries
    10:15 AM
    Keynote
    From Digital Transformation to the Rise of the Intelligent Enterprise
    Lori Mitchell-Keller - Co-President, Industries, SAP
    10:45 AM Refreshments & Exhibition Viewing
    11:30 AM
    TRACK 1
    Protecting the House Through Better Planning
    Dev Desai - Director, Corporate FP&A, Under Armour
    TRACK 2
    Engaging Customers Through Automation at BJ’s
    Kimberly Sharp - Director, Business Systems, BJ’s Wholesale Club
    TRACK 3
    Improving Customer Experience Through Consistency
    Samantha Schroeder - Associate Director of Network Strategy, Tyson Foods & Supriya Thorbole - IT Solution Architect for Enterprise Applications, Tyson Foods
    12:20 PM
    TRACK 1
    Setting the Foundation for Unlimited Growth - How Allbirds Implemented SAP S/4HANA in Under 16 weeks!
    Jeneen Minter - Head of Finance, Allbirds & Sabrina Sigourney - S/4HANA Enterprise Delivery, Blue Marble Consulting
    TRACK 2
    For the Customer, By the Customer – An Engagement Story
    Des Mercer - VP Digital Transformation, AmerisourceBergen & Kathie Manning - GVP Customer Solutions, AmerisourceBergen
    TRACK 3
    How The Hershey Company is Spreading Goodness through Digital Transformation
    Achim Welter - Senior Director IT Strategy, Enterprise Architecture, Marketing and eCommerce Solutions, The Hershey Company
    1:00 PM Lunch & Exhibition Viewing
    2:00 PM Innovation Awards
    Excellence Awards
    SAP Excellence Awards in Retail, Consumer Products, Wholesale Distribution
    2:15 PM
    Keynote
    Retail with Purpose: Creating Moments That Matter Through Technology
    Jill Standish - Managing Director, Global Retail Industry, Accenture
    2:50 PM
    TRACK 1
    SAP Roadmap – Consumer Products Industry
    Chris Wiesen - Global Director, Sales and Marketing Solution Management, SAP & Harris Fogel - Global Vice President, Consumer Products, SAP
    TRACK 2
    SAP Roadmap – Retail Industry
    Achim Schneider - Global Head, Retail Business Unit, SAP & Kristin Howell - Global Vice President, Retail Solution Management, SAP
    TRACK 3
    SAP Roadmap – Wholesale Distribution Industry
    Magnus Meier - Global Head IBU Wholesale Distribution, SAP & Werner Baumbach - Solution Manager, SAP
    3:30 PM Refreshments & Exhibition Viewing
    4:15 PM
    Keynote
    Performing in a Stressed-Out World
    Joe Burton - Founder and CEO, Whil Concepts
    5:00 PM Evening Networking Reception
  • DAY TWO ANNOUNCING SEPT 23!
×
 

keynote:
Bits & Bytes That WILL Disrupt Your Supply Chain

 
Nov 07 2018, 8:45 AM
 

Every week we read news articles, tweets or blogs about new technologies that have the potential to disrupt our business and personal lives in profound ways. Many of these new technologies are impacting the CPG industry and dramatically changing the way consumers research and shop for products. These changes are also impacting CPG supply chains and the methods in which manufacturers and retailers get their goods to market. The digital revolution before us presents enormous opportunities and challenges across the end-to-end consumer value chain.

John S. Phillips, SVP of Customer Supply Chain & Global Go-To-Market for PepsiCo, will share his perspective and insights on some of the technologies that have the greatest potential to drive dramatic change across the CPG consumer value chain. These technologies include augmented reality, smart shelves, autonomous in-store robots, wearables, image recognition, self-driving vehicles, IoT devices, drones and many others. Please join John for an exciting and thought-provoking session exploring how industry leaders can leverage these technologies to be at the forefront of driving transformational change in their organizations.

 

John S. Phillips
SVP Customer Supply Chain & Global Go-To-Market, PepsiCo
 
 

keynote:
How Customer Insights Helped Drive Down Inventory Costs by Up to 50%

 
Nov 07 2018, 9:30 AM
 

Over the course of 45 years, Old World Industries has transformed from a small chemical trading company into a multi-billion dollar global powerhouse for the automotive, chemical, and agricultural industries. Today the company manages over a dozen leading consumer and commercial brands across 60 countries.

With a desire to continue driving strong growth while operating in a world where technology is reinventing customer expectations, Old World Industries had to make some defining decisions. They either hired more staff or invested in technology to drive customer insights and efficiencies in critical business areas like planning, inventory management and integrated supply chain management.

Hear how Old World Industries harnessed technologies that allowed them to better anticipate customer needs and reduce inventory costs by up 50%. Also hear about the insights Sameer and the Old World Industries team gained around changing the hearts and minds of their staff and getting them to embrace the new normal in a highly competitive industry.

 

Sameer Afsar
Vice President of Enterprise Applications, Old World Industries
 
 

keynote:
From Digital Transformation to the Rise of the Intelligent Enterprise

 
Nov 07 2018, 10:15 AM
 

Change is rocking your world. In the enterprise, the shift to the cloud is accelerating. Intelligent technologies and services are creating unprecedented opportunities in every industry. Your customers are expecting much more of you and the financial markets are ready to punish any shortfalls. Even competitors aren’t standing still, they’re swooping in from familiar and unanticipated places. All the while, you’re asked to pursue innovation and efficiency; to protect the core yet explore next generation processes; to seek fresh and contextually relevant insights without drowning in data. Actually, these swirling pressures represent a generational opportunity in disguise. In this keynote, find out how SAP’s Intelligent Enterprise supports new growth models efficiently by maximizing the value of your data assets and insights while connecting the business end-to-end.  Discover the reality and potential of the Intelligent Enterprise as it empowers your employees, delights customers, and helps you operate with greater agility and visibility.

 

Lori Mitchell-Keller
Co-President, Industries, SAP
 
 

talk:
Protecting the House Through Better Planning

 
Nov 07 2018, 11:30 AM
 

Under Armour is an American apparel company based in Baltimore that operates globally and has revenue of around USD5B. Under Armour manufactures footwear, sports, and casual apparel and is the originator of performance clothing.

Given the scale, complexity and highly competitive nature of its business Under Armour needed access to real time insights. To achieve this level of agility they needed to dramatically reduce the complexity associated with maintaining master data in multiple systems.

Hear how Dev and the Under Armour team have leveraged tools like BPC Optimized for S/4HANA to provide greater transparency and agility. As a result they now have broader insight into profitability, better allocation of capital expenditure in line with corporate growth and necessity, and near real-time consolidations.

 

Dev Desai
Director, Corporate FP&A, Under Armour
 
 

talk:
Engaging Customers Through Automation at BJ’s

 
Nov 07 2018, 11:30 AM
 

BJ’s Wholesale Club is a leading operator of membership warehouse clubs in the Eastern United States. The company currently operates over 215 clubs, 135 gas stations, has over 5 million members, and generates revenue of $12.5B.

Given BJ’s business model they had a real need to optimize promotions management. They needed to transform from a series of manual and time-consuming processes that robbed significant time and created a “hunt and peck” approach, to a standardized and technology enabled approach where critical information was provided to the right people at the right time in the process.

Hear how BJ’s implemented SAP Promotion Management for Retail (PMR), how it enabled better offer creation and prepared them for advertising. By creating streamlined and standardized marketing processes and automating the integration to vendor funding this project saved the promotions team significant time.

 

Kimberly Sharp
Director, Business Systems, BJ’s Wholesale Club
 
 

talk:
Improving Customer Experience Through Consistency

 
Nov 07 2018, 11:30 AM
 

As the world's second largest processor and marketer of chicken, beef, and pork, and a company continuing to grow through acquisition, Tyson Foods reached a point where to improve their customer experience they needed to perform the “same tasks the same way”. Easy to say and hard to do when you’re trying to move away from long established ways and legacy systems while integrating acquired companies with their own ways.

Hear how the Tyson team is embracing an already complex situation, which is further complicated by a business model change to a regional distribution model, and how they’re adopting best in class business processes enabled through SAP S/4HANA and SAP Integrated Business Planning. Their implementation includes the following IBP modules - Demand, Supply, S&OP, Inventory Optimization and Control Tower. Also hear how they’ve dealt with all of the associated challenges like functionality gaps, risk mitigations and cultural change associated with the Supply Planning solution.

 

Samantha Schroeder
Associate Director of Network Strategy, Tyson Foods
 
 
Supriya Thorbole
IT Solution Architect for Enterprise Applications, Tyson Foods
 
 

talk:
Setting the Foundation for Unlimited Growth - How Allbirds Implemented SAP S/4HANA in Under 16 weeks!

 
Nov 07 2018, 12:20 PM
 

Allbirds is a San Francisco-based startup making shoes inspired by natural materials. Their first shoe, the Wool Runner, is made from New Zealand superfine merino wool. They followed this with models made from eucalyptus tree fiber and a bioplastic foam made from sugar cane.

As a fast-growing omni-channel retail start up and disruptor, moving to the SAP S/4HANA Retail Merchandise Management solution has enabled Allbirds to track value with surgical precision. Allbirds can monitor global supply chain activities and inventory and analyze its business performance across many key cross sections.

Allbirds went live on SAP S/4HANA in less than 16 weeks, ahead of Black Friday 2017 and began realizing ROI immediately. In undertaking this transformative project Jeneen found a partner who believes that start ups should have SAP S/4HANA. Allbirds laid the foundation that is supporting their extraordinary growth.

 

Jeneen Minter
Head of Finance, Allbirds
 
 
Sabrina Sigourney
S/4HANA Enterprise Delivery, Blue Marble Consulting
 
 

talk:
For the Customer, By the Customer – An Engagement Story

 
Nov 07 2018, 12:20 PM
 

AmerisourceBergen is one of the world's largest pharmaceutical service companies serving the United States, Canada and selected global markets with a focus on the pharmaceutical supply channel.

So how do you build an online customer engagement platform that works? One that enables secure, daily ordering and distribution of millions of healthcare products to improve patients' lives and ensure peace of mind? You let the customer lead. That’s the path AmerisourceBergen took when building its e-commerce platform, which was co-designed and led by its customers. The organization engaged with customers in new and creative ways to tailor the platform specifically to them.

Join the two-person team that led the project as they discuss the project’s agile journey, share project metrics and discuss how this platform has helped drive digital in other parts of the organization.

 

Des Mercer
VP Digital Transformation, AmerisourceBergen
 
 
Kathie Manning
GVP Customer Solutions, AmerisourceBergen
 
 

talk:
How The Hershey Company is Spreading Goodness through Digital Transformation

 
Nov 07 2018, 12:20 PM
 

The Hershey Company is one of the largest chocolate manufacturers in the world. Based in Hershey, Pennsylvania its products are made available globally through mega distribution centers with modern technology and management systems.

So how does such a large and traditional company go about putting the consumer at the forefront of every decision they make?

Hear from Achim how the Hershey’s team accelerated their digital transformation to achieve deep customer insights by leveraging Virtustream Enterprise Cloud. Achim will share the key challenges they faced and lessons learnt in their quest to; modernize their systems from being highly customized and fragmented, improve their ability to scale to meet demand, and significantly reduce their overall risk.

 

Achim Welter
Senior Director IT Strategy, Enterprise Architecture, Marketing and eCommerce Solutions, The Hershey Company
 
 

talk:
SAP Excellence Awards in Retail, Consumer Products, Wholesale Distribution

 
Nov 07 2018, 2:00 PM Innovation Awards
 

The SAP Excellence Awards give rightful recognition to the innovative and inspiring work that our customers do with technology. Nominations and voting are open to customers, partners and SAP employees alike to maximize the exposure of these industry pioneers. Voting will open shortly.

 

keynote:
Retail with Purpose: Creating Moments That Matter Through Technology

 
Nov 07 2018, 2:15 PM
 

After a wave of unprecedented disruption, many retailers and consumer companies have been rethinking how they can succeed and asking themselves fundamental questions to define what purpose they serve in customers’ lives today. A clearly defined purpose can differentiate a company and help them better connect with their customers. It can also guide companies on how to organize and operate differently to positively impact the bottom line.

Technology gives all companies in consumer industries a new opportunity to shape offerings that connect with customers in more meaningful, relevant ways. Companies with a clearly defined purpose will use innovation to reimagine offerings and create an integrated web of services that gives consumers the products and experiences they want, when they want them.  Accenture’s Global Retail Industry Managing Director Jill Standish explores how companies can redefine their purpose and use technology to better connect with customers and realign their business.

 

Jill Standish
Managing Director, Global Retail Industry, Accenture
 
 

talk:
SAP Roadmap – Consumer Products Industry

 
Nov 07 2018, 2:50 PM
 

Companies today are planning their digital journey: transforming business models, re-engineering business processes, and re-imagining work. This session reviews recent innovations, planned innovations, solution direction, and solution vision for products and lines of business relevant to the consumer products industry. SAP road maps highlight innovations that may help you plan and implement your digital journey. Topics such as Transformation Navigator, Solution Explorer, Innovation Discovery and other related topics will also be presented. This session is designed to expose both Business and IT professionals to current and future innovation.

 

Chris Wiesen
Global Director, Sales and Marketing Solution Management, SAP
 
 
Harris Fogel
Global Vice President, Consumer Products, SAP
 
 

talk:
SAP Roadmap – Retail Industry

 
Nov 07 2018, 2:50 PM
 

Learn about the latest planned innovations from the SAP Retail team and how the Intelligent Enterprise comes to life through the SAP Retail solution portfolio. This session will provide an overview of the latest Retail, cloud, and machine learning offerings currently being developed. It will also allow customers to understand the vision for the Intelligent Enterprise in Retail, learn about the latest innovation strategy for our Retail Solution development, and hear about upcoming solution capabilities and product roadmaps.

 

Achim Schneider
Global Head, Retail Business Unit, SAP
 
 
Kristin Howell
Global Vice President, Retail Solution Management, SAP
 
 

talk:
SAP Roadmap – Wholesale Distribution Industry

 
Nov 07 2018, 2:50 PM
 

Today’s competitive markets demand that wholesale distributors evolve more quickly, become more efficient, and provide memorable customer experiences. For decades, distributors have thrived primarily on great existing customer relationships. But in the new millennium, simply breaking bulk and having great relationships are not enough. Today we are discussing whether Wholesale can survive in this market and we believe the answer is yes. But the business will be a different one in the years to come and the focus is shifting towards new solutions like new sales force tools, omni-channel commerce and predictive models to anticipate demand and service customers with a large bandwidth of tailored offers.

 

Magnus Meier
Global Head IBU Wholesale Distribution, SAP
 
 
Werner Baumbach
Solution Manager, SAP
 
 

keynote:
Performing in a Stressed-Out World

 
Nov 07 2018, 4:15 PM
 

Coping in today’s world of increasing customer expectations and technology-led disruption is one thing. Embracing all of this change and optimizing your professional performance is another.

Join Joe Burton, author of the bestselling book, Creating Mindful Leaders, and founder of Whil for a fun, inspiring and interactive session on managing stress, disruption and change. Learn how to overcome the natural deficiencies of the brain and takeaway easy, repeatable emotional intelligence and mindfulness techniques to reduce stress and build resilience for high performance.

Attendees will receive a copy off Joe’s new book.

 

Joe Burton
Founder and CEO, Whil Concepts
 
 
  • "The Customer Experience Innovation Forum is all about helping our customers deliver distinct and memorable experiences to their customers, profitably and at scale."

    Matt Laukaitis - Senior Vice President and General Manager, NA Consumer Industries, SAP
     
  • "I love the conference, the ability to network with industry peers and speak one to one with SAP experts. The interaction is amazing."

    Audra Knight - Vice President - Technology, Macy's
     
  • "There is no better forum to share industry specific successes and challenges, and connect into the broader community for solutions."

    Steve Hatcher - President, Retail and Wholesale, /N SPRO
     
  • "The Eventful Conferences experience is highly personalized and drives value for everyone in attendance."

    Ambrosia Vertesi - Vice President People, Duo Security
     
 
 

Thanks to Our Sponsors

 
  •  
    Accenture
     
    Diamond Sponsor
     
  •  
    /NSPRO
     
    Platinum Sponsor
     
  •  
    EY
     
    Platinum Sponsor
     
  •  
    IBM
     
    Platinum Sponsor
     
  •  
    SAP
     
    Produced by / A Collaboration Between
     
  •  
    Eventful Conferences
     
    Produced by / A Collaboration Between
     
  •  
    ASUG
     
    Produced by / A Collaboration Between
     

MY AGENDA

 
 

 


Retrieving Your Agenda
 

Bits & Bytes That WILL Disrupt Your Supply Chain

Every week we read news articles, tweets or blogs about new technologies that have the potential to disrupt our business and personal lives in profound ways. Many of these new technologies are impacting the CPG industry and dramatically changing the way consumers research and shop for products. These changes are also impacting CPG supply chains and the methods in which manufacturers and retailers get their goods to market. The digital revolution before us presents enormous opportunities and challenges across the end-to-end consumer value chain.

John S. Phillips, SVP of Customer Supply Chain & Global Go-To-Market for PepsiCo, will share his perspective and insights on some of the technologies that have the greatest potential to drive dramatic change across the CPG consumer value chain. These technologies include augmented reality, smart shelves, autonomous in-store robots, wearables, image recognition, self-driving vehicles, IoT devices, drones and many others. Please join John for an exciting and thought-provoking session exploring how industry leaders can leverage these technologies to be at the forefront of driving transformational change in their organizations.

How Customer Insights Helped Drive Down Inventory Costs by Up to 50%

Over the course of 45 years, Old World Industries has transformed from a small chemical trading company into a multi-billion dollar global powerhouse for the automotive, chemical, and agricultural industries. Today the company manages over a dozen leading consumer and commercial brands across 60 countries.

With a desire to continue driving strong growth while operating in a world where technology is reinventing customer expectations, Old World Industries had to make some defining decisions. They either hired more staff or invested in technology to drive customer insights and efficiencies in critical business areas like planning, inventory management and integrated supply chain management.

Hear how Old World Industries harnessed technologies that allowed them to better anticipate customer needs and reduce inventory costs by up 50%. Also hear about the insights Sameer and the Old World Industries team gained around changing the hearts and minds of their staff and getting them to embrace the new normal in a highly competitive industry.

From Digital Transformation to the Rise of the Intelligent Enterprise

Change is rocking your world. In the enterprise, the shift to the cloud is accelerating. Intelligent technologies and services are creating unprecedented opportunities in every industry. Your customers are expecting much more of you and the financial markets are ready to punish any shortfalls. Even competitors aren’t standing still, they’re swooping in from familiar and unanticipated places. All the while, you’re asked to pursue innovation and efficiency; to protect the core yet explore next generation processes; to seek fresh and contextually relevant insights without drowning in data. Actually, these swirling pressures represent a generational opportunity in disguise. In this keynote, find out how SAP’s Intelligent Enterprise supports new growth models efficiently by maximizing the value of your data assets and insights while connecting the business end-to-end.  Discover the reality and potential of the Intelligent Enterprise as it empowers your employees, delights customers, and helps you operate with greater agility and visibility.

Protecting the House Through Better Planning

Under Armour is an American apparel company based in Baltimore that operates globally and has revenue of around USD5B. Under Armour manufactures footwear, sports, and casual apparel and is the originator of performance clothing.

Given the scale, complexity and highly competitive nature of its business Under Armour needed access to real time insights. To achieve this level of agility they needed to dramatically reduce the complexity associated with maintaining master data in multiple systems.

Hear how Dev and the Under Armour team have leveraged tools like BPC Optimized for S/4HANA to provide greater transparency and agility. As a result they now have broader insight into profitability, better allocation of capital expenditure in line with corporate growth and necessity, and near real-time consolidations.

Engaging Customers Through Automation at BJ’s

BJ’s Wholesale Club is a leading operator of membership warehouse clubs in the Eastern United States. The company currently operates over 215 clubs, 135 gas stations, has over 5 million members, and generates revenue of $12.5B.

Given BJ’s business model they had a real need to optimize promotions management. They needed to transform from a series of manual and time-consuming processes that robbed significant time and created a “hunt and peck” approach, to a standardized and technology enabled approach where critical information was provided to the right people at the right time in the process.

Hear how BJ’s implemented SAP Promotion Management for Retail (PMR), how it enabled better offer creation and prepared them for advertising. By creating streamlined and standardized marketing processes and automating the integration to vendor funding this project saved the promotions team significant time.

Improving Customer Experience Through Consistency

As the world's second largest processor and marketer of chicken, beef, and pork, and a company continuing to grow through acquisition, Tyson Foods reached a point where to improve their customer experience they needed to perform the “same tasks the same way”. Easy to say and hard to do when you’re trying to move away from long established ways and legacy systems while integrating acquired companies with their own ways.

Hear how the Tyson team is embracing an already complex situation, which is further complicated by a business model change to a regional distribution model, and how they’re adopting best in class business processes enabled through SAP S/4HANA and SAP Integrated Business Planning. Their implementation includes the following IBP modules - Demand, Supply, S&OP, Inventory Optimization and Control Tower. Also hear how they’ve dealt with all of the associated challenges like functionality gaps, risk mitigations and cultural change associated with the Supply Planning solution.

Setting the Foundation for Unlimited Growth - How Allbirds Implemented SAP S/4HANA in Under 16 weeks!

Allbirds is a San Francisco-based startup making shoes inspired by natural materials. Their first shoe, the Wool Runner, is made from New Zealand superfine merino wool. They followed this with models made from eucalyptus tree fiber and a bioplastic foam made from sugar cane.

As a fast-growing omni-channel retail start up and disruptor, moving to the SAP S/4HANA Retail Merchandise Management solution has enabled Allbirds to track value with surgical precision. Allbirds can monitor global supply chain activities and inventory and analyze its business performance across many key cross sections.

Allbirds went live on SAP S/4HANA in less than 16 weeks, ahead of Black Friday 2017 and began realizing ROI immediately. In undertaking this transformative project Jeneen found a partner who believes that start ups should have SAP S/4HANA. Allbirds laid the foundation that is supporting their extraordinary growth.

For the Customer, By the Customer – An Engagement Story

AmerisourceBergen is one of the world's largest pharmaceutical service companies serving the United States, Canada and selected global markets with a focus on the pharmaceutical supply channel.

So how do you build an online customer engagement platform that works? One that enables secure, daily ordering and distribution of millions of healthcare products to improve patients' lives and ensure peace of mind? You let the customer lead. That’s the path AmerisourceBergen took when building its e-commerce platform, which was co-designed and led by its customers. The organization engaged with customers in new and creative ways to tailor the platform specifically to them.

Join the two-person team that led the project as they discuss the project’s agile journey, share project metrics and discuss how this platform has helped drive digital in other parts of the organization.

How The Hershey Company is Spreading Goodness through Digital Transformation

The Hershey Company is one of the largest chocolate manufacturers in the world. Based in Hershey, Pennsylvania its products are made available globally through mega distribution centers with modern technology and management systems.

So how does such a large and traditional company go about putting the consumer at the forefront of every decision they make?

Hear from Achim how the Hershey’s team accelerated their digital transformation to achieve deep customer insights by leveraging Virtustream Enterprise Cloud. Achim will share the key challenges they faced and lessons learnt in their quest to; modernize their systems from being highly customized and fragmented, improve their ability to scale to meet demand, and significantly reduce their overall risk.

Retail with Purpose: Creating Moments That Matter Through Technology

After a wave of unprecedented disruption, many retailers and consumer companies have been rethinking how they can succeed and asking themselves fundamental questions to define what purpose they serve in customers’ lives today. A clearly defined purpose can differentiate a company and help them better connect with their customers. It can also guide companies on how to organize and operate differently to positively impact the bottom line.

Technology gives all companies in consumer industries a new opportunity to shape offerings that connect with customers in more meaningful, relevant ways. Companies with a clearly defined purpose will use innovation to reimagine offerings and create an integrated web of services that gives consumers the products and experiences they want, when they want them.  Accenture’s Global Retail Industry Managing Director Jill Standish explores how companies can redefine their purpose and use technology to better connect with customers and realign their business.

SAP Roadmap – Consumer Products Industry

Companies today are planning their digital journey: transforming business models, re-engineering business processes, and re-imagining work. This session reviews recent innovations, planned innovations, solution direction, and solution vision for products and lines of business relevant to the consumer products industry. SAP road maps highlight innovations that may help you plan and implement your digital journey. Topics such as Transformation Navigator, Solution Explorer, Innovation Discovery and other related topics will also be presented. This session is designed to expose both Business and IT professionals to current and future innovation.

SAP Roadmap – Retail Industry

Learn about the latest planned innovations from the SAP Retail team and how the Intelligent Enterprise comes to life through the SAP Retail solution portfolio. This session will provide an overview of the latest Retail, cloud, and machine learning offerings currently being developed. It will also allow customers to understand the vision for the Intelligent Enterprise in Retail, learn about the latest innovation strategy for our Retail Solution development, and hear about upcoming solution capabilities and product roadmaps.

SAP Roadmap – Wholesale Distribution Industry

Today’s competitive markets demand that wholesale distributors evolve more quickly, become more efficient, and provide memorable customer experiences. For decades, distributors have thrived primarily on great existing customer relationships. But in the new millennium, simply breaking bulk and having great relationships are not enough. Today we are discussing whether Wholesale can survive in this market and we believe the answer is yes. But the business will be a different one in the years to come and the focus is shifting towards new solutions like new sales force tools, omni-channel commerce and predictive models to anticipate demand and service customers with a large bandwidth of tailored offers.

Performing in a Stressed-Out World

Coping in today’s world of increasing customer expectations and technology-led disruption is one thing. Embracing all of this change and optimizing your professional performance is another.

Join Joe Burton, author of the bestselling book, Creating Mindful Leaders, and founder of Whil for a fun, inspiring and interactive session on managing stress, disruption and change. Learn how to overcome the natural deficiencies of the brain and takeaway easy, repeatable emotional intelligence and mindfulness techniques to reduce stress and build resilience for high performance.

Attendees will receive a copy off Joe’s new book.