Meet the Speakers

Beth Pritchard

Advisor to Global Retail Brands including Board Member for Loblaw Companies and e.l.f. Cosmetics, Former Chief Executive Officer of Bath and Body Works, White Barn Candle Company and Victoria's Secret Beauty

Driving Creativity and Innovation for Long-Term Success

Providing an impactful customer experience should be at the heart of everything you do in…

Read more >

John S. Phillips

Senior Vice President Customer Supply Chain & Global Go-To-Market, PepsiCo

Bits & Bytes That WILL Disrupt Your Supply Chain

Every week we read news articles, tweets or blogs about new technologies that have the…

Read more >

Lori Mitchell-Keller

Co-President, Industries, SAP

From Digital Transformation to the Rise of the Intelligent Enterprise

Change is rocking your world. In the enterprise, the shift to the cloud is accelerating.…

Read more >

John Douglas

Chief Technology Officer, Tory Burch

Delighting Our Customers by Standardizing Our Core

Recently, Tory Burch embarked on an ambitious journey to unify their customer experience and provide…

Read more >

Andrea Weiss

Chief Executive Officer, The O Alliance

Accelerating the Customer Experience by Thinking Differently

As human beings, we have a unique ability to compartmentalize. Whether it’s our family, colleagues,…

Read more >

Kevin Reilly

Chief Information Officer, Old World Industries

How Customer Insights Helped Drive Down Inventory Costs

Over the course of 45 years, Old World Industries has transformed from a small chemical…

Read more >

Stephen Bronson

Sr. Director Strategic Enterprise Capabilities Technology, Nike

Revolutionizing the Standard: How Nike is Co-Innovating Industry First Capabilities

NIKE, Inc., is the world’s leading designer, marketer and distributor of authentic athletic footwear, apparel,…

Read more >

Jill Standish

Managing Director, Global Retail Industry, Accenture

Retail with Purpose: Creating Moments That Matter Through Technology

After a wave of unprecedented disruption, many retailers and consumer companies have been rethinking how…

Read more >

Joe Burton

Founder & Chief Executive Officer, Whil Concepts

Performing in a Stressed-Out World

Coping in today’s world of increasing customer expectations and technology-led disruption is one thing. Embracing…

Read more >

Matt Laukaitis

Senior Vice President & General Manager, NA Consumer Industries, SAP

Execute in the Connected Moments

Winners are redefining the customer experience, delivering distinct engagements, and taking advantage of the differentiating…

Read more >

Conference Welcome & Opening

The world is changing at an ever-increasing pace and many of the traditional industry lines…

Read more >

Dev Desai

Director, Corporate FP&A, Under Armour

Protecting the House Through Better Planning

Under Armour is an American apparel company based in Baltimore that operates globally and has…

Read more >

Suresh Venkataswamy

Director SAP Retail Solutions, BJ’s Wholesale Club

Engaging Customers Through Automation at BJ’s

BJ’s Wholesale Club is a leading operator of membership warehouse clubs in the Eastern United…

Read more >

Samantha Schroeder

Associate Director of Network Strategy, Tyson Foods

Improving Customer Experience Through Consistency

As the world's second largest processor and marketer of chicken, beef, and pork, and a…

Read more >

Kurt Wedgewood

NA Blockchain Leader for Retail, Consumer Products, Travel & Transport, IBM

Blockchain – From Hype to Reality

Divide and conquer! The old adage has a new context in today’s world of fast…

Read more >

Jeneen Minter

Head of Finance, Allbirds

Setting the Foundation for Unlimited Growth: How Allbirds Implemented SAP S/4HANA in Under 16 weeks!

Allbirds is a San Francisco-based startup making shoes using renewable, sustainable materials. Their first shoe,…

Read more >

Robert Barrios

Vice-President, IT Shared Services, E. & J. Gallo Winery

Drinking in Digitalization & Disruption: A Generations-Old Business Takes the Lead Amid Shifting Market Dynamics

Growing consumer expectations for individualization and personalization, shifts in regional economics, and changes in global…

Read more >

Shaun Perkinson

VP, Digital Technology, Innovation & Applications, Tory Burch

Best Practices for SAP S/4 Retail & CAR Implementation in 16 Weeks

If you attended John’s Keynote and are eager to hear more of the “how” around…

Read more >

Supriya Thorbole

IT Solution Architect for Enterprise Applications, Tyson Foods

Improving Customer Experience Through Consistency

As the world's second largest processor and marketer of chicken, beef, and pork, and a…

Read more >

Tom Otten

CX Advisor, SAP

Driving Growth in the Digital Marketplace

Join Tom Otten, a former Walmart marketplace leader as he talks about his experience driving…

Read more >

Ryan Blask

Managing Director, Accenture

The Future of Merchandising: Merchant-Imagined. AI-Enabled.

The role of Merchandising is changing.  New technology is reducing time spent on planning and…

Read more >

Carsten Hilker

Global Solution Owner - S/4 HANA (Central Finance), SAP

SAP S/4HANA for Central Finance: A Way to Fast-Track Finance Transformation

Transformation to SAP S/4HANA Finance can often lead to complexities that are beyond organizations disruption…

Read more >

Guilda Javaheri

Chief Technology Officer, Golden State Foods

Blockchain – From Hype to Reality

Divide and conquer! The old adage has a new context in today’s world of fast…

Read more >

Ron Gilson

Chief Information Officer, Johnsonville Foods

Blockchain – From Hype to Reality

Divide and conquer! The old adage has a new context in today’s world of fast…

Read more >

Sabrina Sigourney

Chief Delivery Executive, Blue Marble Consulting

Setting the Foundation for Unlimited Growth: How Allbirds Implemented SAP S/4HANA in Under 16 weeks!

Allbirds is a San Francisco-based startup making shoes using renewable, sustainable materials. Their first shoe,…

Read more >

Ed Schaffer

Director, Strategic Planning and Execution, Cardinal Health

Designing the Future of Wholesale Distribution at Cardinal Health:  Driving Value Through Rebates, Chargebacks, and Pricing

Cardinal Health is a global, integrated healthcare services and products company with approximately 50,000 employees…

Read more >

Matthew Hunt

GIS Supply Chain Manager, Whirlpool Corporation

Aligning Processes for Faster Delivery at Whirlpool Corporation

Whirlpool is a leading global home appliance company with approximately $21 billion in annual sales,…

Read more >

Srini Atluri

Manager, Software Engineering, Cardinal Health

Designing the Future of Wholesale Distribution at Cardinal Health:  Driving Value Through Rebates, Chargebacks, and Pricing

Cardinal Health is a global, integrated healthcare services and products company with approximately 50,000 employees…

Read more >

Sam Richardson

Global Business Architect - Retail Processes, Walgreens Boots Alliance

The Future of Merchandising: Merchant-Imagined. AI-Enabled.

The role of Merchandising is changing.  New technology is reducing time spent on planning and…

Read more >

Rick Morrison

Hershey Information Services, The Hershey Company

How The Hershey Company is Spreading Goodness Through Digital Transformation

The Hershey Company is one of the largest chocolate manufacturers in the world. Based in…

Read more >

Raimundo Alvarez

Director IT Merchandising, Finance, Reporting and Analytics, Home Depot

A Deep Dive into Delivering an Omnichannel Experience at The Home Depot

The Home Depot is the world’s largest home improvement retailer with over 100 billion dollars…

Read more >

Brian Cederborg

VP Consumer Industries, /N SPRO

A Deep Dive into Delivering an Omnichannel Experience at The Home Depot

The Home Depot is the world’s largest home improvement retailer with over 100 billion dollars…

Read more >

Paul Young

Director, SAP Go-to-Market, Google Cloud

A Deep Dive into Delivering an Omnichannel Experience at The Home Depot

The Home Depot is the world’s largest home improvement retailer with over 100 billion dollars…

Read more >

Achim Schneider

Global Head of Retail Industry Business Unit, SAP

SAP Roadmap: Retail Industry

Learn about the latest planned innovations from the SAP Retail team and how the Intelligent…

Read more >

Rakesh Mehta

Principal | Advisory - Consumer Markets - Digital Finance Transformation, PwC

SAP S/4HANA for Central Finance: A Way to Fast-Track Finance Transformation

Transformation to SAP S/4HANA Finance can often lead to complexities that are beyond organizations disruption…

Read more >

Kristin Howell

Global Vice President, Retail Solution Management, SAP

The Future of Merchandising: Merchant-Imagined. AI-Enabled.

The role of Merchandising is changing.  New technology is reducing time spent on planning and…

Read more >

SAP Roadmap: Retail Industry

Learn about the latest planned innovations from the SAP Retail team and how the Intelligent…

Read more >

Jose Hernandez

SAP Omnichannel IMPACT Solution for Retail Leader, IBM

Connecting with Humans: The Heart of Consumerism. Let’s Put Smart to Work.

Consumerism has always been emotional. As stories about “digital transformation” pervade our Twitter feeds, we…

Read more >

Bill Piotrowski

Service Line Leader & VP, Enterprise Applications NA, IBM

Connecting with Humans: The Heart of Consumerism. Let’s Put Smart to Work.

Consumerism has always been emotional. As stories about “digital transformation” pervade our Twitter feeds, we…

Read more >

Chris Wiesen

Global Director, Sales and Marketing Solution Management, SAP

SAP Roadmap: Consumer Products Industry

Companies today are planning their digital journey: transforming business models, re-engineering business processes, and re-imagining…

Read more >

Harris Fogel

Global Vice President, Consumer Products, SAP

SAP Roadmap: Consumer Products Industry

Companies today are planning their digital journey: transforming business models, re-engineering business processes, and re-imagining…

Read more >

Magnus Meier

Global Head IBU Wholesale Distribution, SAP

SAP Roadmap: Wholesale Distribution Industry

Today’s competitive markets demand that wholesale distributors evolve more quickly, become more efficient, and provide…

Read more >

Stephen Phelan

Consumer Products Industry Advisor, SAP

Blockchain – From Hype to Reality

Divide and conquer! The old adage has a new context in today’s world of fast…

Read more >

Nitin Rao

Senior Manager, Deloitte Consulting LLP

Drinking in Digitalization & Disruption: A Generations-Old Business Takes the Lead Amid Shifting Market Dynamics

Growing consumer expectations for individualization and personalization, shifts in regional economics, and changes in global…

Read more >

 
 

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Driving Creativity and Innovation for Long-Term Success

Providing an impactful customer experience should be at the heart of everything you do in order to drive success. With over 11 years’ experience taking Bath & Body Works, The White Barn Candle Company and Victoria’s Secret Beauty from small startups to multibillion-dollar brands we kept three points in constant focus. 1 – Deliver an intimate customer experience, 2 – Innovate constantly and ensure the newness translates into meaningful work meeting the customers needs today and tomorrow 3 – let mistakes lead you to the next big idea.

In this keynote, Beth will share over 28 years of successful leadership views that tests the norm of dealing with mistakes, prioritizing innovation and delivering a new offering that delights your customers. It's time to break the rules around everything you’ve been taught and learn to innovate without constraint.

Bits & Bytes That WILL Disrupt Your Supply Chain

Every week we read news articles, tweets or blogs about new technologies that have the potential to disrupt our business and personal lives in profound ways. Many of these new technologies are impacting the CPG industry and dramatically changing the way consumers research and shop for products. These changes are also impacting CPG supply chains and the methods in which manufacturers and retailers get their goods to market. The digital revolution before us presents enormous opportunities and challenges across the end-to-end consumer value chain.

John S. Phillips, SVP of Customer Supply Chain & Global Go-To-Market for PepsiCo, will share his perspective and insights on some of the technologies that have the greatest potential to drive dramatic change across the CPG consumer value chain. These technologies include augmented reality, smart shelves, autonomous in-store robots, wearables, image recognition, self-driving vehicles, IoT devices, drones and many others. Please join John for an exciting and thought-provoking session exploring how industry leaders can leverage these technologies to be at the forefront of driving transformational change in their organizations.

From Digital Transformation to the Rise of the Intelligent Enterprise

Change is rocking your world. In the enterprise, the shift to the cloud is accelerating. Intelligent technologies and services are creating unprecedented opportunities in every industry. Your customers are expecting much more of you and the financial markets are ready to punish any shortfalls. Even competitors aren’t standing still, they’re swooping in from familiar and unanticipated places. All the while, you’re asked to pursue innovation and efficiency; to protect the core yet explore next generation processes; to seek fresh and contextually relevant insights without drowning in data. Actually, these swirling pressures represent a generational opportunity in disguise. In this keynote, find out how SAP’s Intelligent Enterprise supports new growth models efficiently by maximizing the value of your data assets and insights while connecting the business end-to-end.  Discover the reality and potential of the Intelligent Enterprise as it empowers your employees, delights customers, and helps you operate with greater agility and visibility.

Delighting Our Customers by Standardizing Our Core

Recently, Tory Burch embarked on an ambitious journey to unify their customer experience and provide an integrated omni-channel foundation, moving away from a siloed and fragmented ecosystem. To gain speed, efficiencies, and integrity in data, the team focused on standardizing the Retail Back Office processes and simplifying POS processes through a set of pre-configured templates.

Hear how John lead this project, how he resisted the usual temptation to customize business processes, and how he was able to implement SAP S/4 HANA Retail in just 16 weeks using SAP Activate methodology to deliver key business outcomes.

Their new S/4 platform ensures customers can get the right product in the right place at the right time. It ensures inventory transparency, accuracy, optimization, and cost reductions. Most importantly, it’s a foundation that’s allowing Tory Burch to focus on unifying and simplifying the customer interface, both online and offline, differentiating their brand further.

Accelerating the Customer Experience by Thinking Differently

As human beings, we have a unique ability to compartmentalize. Whether it’s our family, colleagues, departments, or organizations, we always separate them because we think they are different. For us, and the consumers we serve, the value of time is changing dramatically and the expectation for instant gratification is the new consumption model. Consumers have access to information like never before and act based on convenience.  To compete and win the consumers business and loyalty, we need to embrace a new vision of personalization, we need decompartmentalize ourselves and understand that by unpacking our common points and vast differences, we can operate at peak performance.


 

In this keynote, Andrea Weiss will share her years of experience working with organizations who understood the impact that technology would play on their business and, by understanding the rule that 50 percent of revenue would one day come from non-traditional avenues, have been able to transform to compete in the new complex world.

How Customer Insights Helped Drive Down Inventory Costs

Over the course of 45 years, Old World Industries has transformed from a small chemical trading company into a multi-billion dollar global powerhouse for the automotive, chemical, and agricultural industries. Today the company manages over a dozen leading consumer and commercial brands across 60 countries.

With a desire to continue driving strong growth while operating in a world where technology is reinventing customer expectations, Old World Industries had to make some defining decisions. They either hired more staff or invested in technology to drive customer insights and efficiencies in critical business areas like planning, inventory management and integrated supply chain management.

Hear how Old World Industries harnessed technologies that allowed them to better anticipate customer needs and reduce inventory costs by up 50%. Also hear about the insights Kevin and the Old World Industries team gained around changing the hearts and minds of their staff and getting them to embrace the new normal in a highly competitive industry.

Revolutionizing the Standard: How Nike is Co-Innovating Industry First Capabilities

NIKE, Inc., is the world’s leading designer, marketer and distributor of authentic athletic footwear, apparel, equipment and accessories. The Brand’s mission is to bring inspiration and innovation to every athlete* in the world (*if you have a body, you are an athlete). This mission is what drives them to do everything possible to expand human potential.

Come hear how Nike is delivering innovative capabilities through co-innovation with SAP. By enabling new business models and “out of the box” configuration, they are redefining footwear and apparel supply chain operations and laying the foundation for the future of the industry.

Retail with Purpose: Creating Moments That Matter Through Technology

After a wave of unprecedented disruption, many retailers and consumer companies have been rethinking how they can succeed and asking themselves fundamental questions to define what purpose they serve in customers’ lives today. A clearly defined purpose can differentiate a company and help them better connect with their customers. It can also guide companies on how to organize and operate differently to positively impact the bottom line.

Technology gives all companies in consumer industries a new opportunity to shape offerings that connect with customers in more meaningful, relevant ways. Companies with a clearly defined purpose will use innovation to reimagine offerings and create an integrated web of services that gives consumers the products and experiences they want, when they want them.  Accenture’s Global Retail Industry Managing Director Jill Standish explores how companies can redefine their purpose and use technology to better connect with customers and realign their business.

Performing in a Stressed-Out World

Coping in today’s world of increasing customer expectations and technology-led disruption is one thing. Embracing all of this change and optimizing your professional performance is another.

Join Joe Burton, author of the bestselling book, Creating Mindful Leaders, and founder of Whil for a fun, inspiring and interactive session on managing stress, disruption and change. Learn how to overcome the natural deficiencies of the brain and takeaway easy, repeatable emotional intelligence and mindfulness techniques to reduce stress and build resilience for high performance.

Attendees will receive a copy off Joe’s new book.

Execute in the Connected Moments

Winners are redefining the customer experience, delivering distinct engagements, and taking advantage of the differentiating moments that can be created in “all of the spaces in between”.  Learn about winners that are rewriting the rules of business– connecting in new ways across industries, inside their own firms, and with customers – to create and win the new playing field.

Conference Welcome & Opening

The world is changing at an ever-increasing pace and many of the traditional industry lines between consumer products, wholesale distribution and retail are blurring. Which is why SAP, in collaboration with the consumer industries community, is delighted to bring everyone together for a 2-day forum to focus on unique industry challenges, share best practice solutions, and celebrate customer successes.

Protecting the House Through Better Planning

Under Armour is an American apparel company based in Baltimore that operates globally and has revenue of around USD5B. Under Armour manufactures footwear, sports, and casual apparel and is the originator of performance clothing.

Given the scale, complexity and highly competitive nature of its business Under Armour needed access to real time insights. To achieve this level of agility they needed to dramatically reduce the complexity associated with maintaining master data in multiple systems.

Hear how Dev and the Under Armour team have leveraged tools like BPC Optimized for S/4HANA to provide greater transparency and agility. As a result they now have broader insight into profitability, better allocation of capital expenditure in line with corporate growth and necessity, and near real-time consolidations.

Engaging Customers Through Automation at BJ’s

BJ’s Wholesale Club is a leading operator of membership warehouse clubs in the Eastern United States. The company currently operates over 215 clubs, 135 gas stations, has over 5 million members, and generates revenue of $12.5B.

Given BJ’s business model they had a real need to optimize promotions management. They needed to transform from a series of manual and time-consuming processes that robbed significant time and created a “hunt and peck” approach, to a standardized and technology enabled approach where critical information was provided to the right people at the right time in the process.

Hear how BJ’s implemented SAP Promotion Management for Retail (PMR), how it enabled better offer creation and prepared them for advertising. By creating streamlined and standardized marketing processes and automating the integration to vendor funding this project saved the promotions team significant time.

Improving Customer Experience Through Consistency

As the world's second largest processor and marketer of chicken, beef, and pork, and a company continuing to grow through acquisition, Tyson Foods reached a point where to improve their customer experience they needed to perform the “same tasks the same way”. Easy to say and hard to do when you’re trying to move away from long established ways and legacy systems while integrating acquired companies with their own ways.

Hear how the Tyson team is embracing an already complex situation, which is further complicated by a business model change to a regional distribution model, and how they’re adopting best in class business processes enabled through SAP S/4HANA and SAP Integrated Business Planning. Their implementation includes the following IBP modules - Demand, Supply, S&OP, Inventory Optimization and Control Tower. Also hear how they’ve dealt with all of the associated challenges like functionality gaps, risk mitigations and cultural change associated with the Supply Planning solution.

Blockchain – From Hype to Reality

Divide and conquer! The old adage has a new context in today’s world of fast moving data and increasing supply chain complexity. Enter -blockchain. In this panel session, we will navigate these complexities and explore the transparency and agility that blockchain offers the network of participants and the impact on customer experience. Hear first-hand from companies who are already on the platform, or are making the leap to adopt it - what have they learned from the process, what does this mean for ERP systems like SAP, and what are their thoughts on the future of blockchain?

Setting the Foundation for Unlimited Growth: How Allbirds Implemented SAP S/4HANA in Under 16 weeks!

Allbirds is a San Francisco-based startup making shoes using renewable, sustainable materials. Their first shoe, the Wool Runner, is made from New Zealand superfine merino wool. They followed this with models made from eucalyptus tree fiber and a bio-foam made from sugarcane.


As a fast-growing omni-channel retail start up and disruptor, moving to the SAP S/4HANA Retail Merchandise Management solution has enabled Allbirds to track value with surgical precision. Allbirds can monitor global supply chain activities and inventory and analyze its business performance across many key cross sections.


Hear how Jeneen and the extended team were able to implement SAP S/4HANA in the cloud in less than 16 weeks! Allbirds went live in 15.2 weeks, ahead of Black Friday 2017 and began realizing ROI immediately. In undertaking this transformative project Jeneen has laid the foundation to support Allbirds ambitious growth.

Drinking in Digitalization & Disruption: A Generations-Old Business Takes the Lead Amid Shifting Market Dynamics

Growing consumer expectations for individualization and personalization, shifts in regional economics, and changes in global trade policy all have brought disruption for E. & J. Gallo Winery, an 85-year-old vertically integrated enterprise.

Learn how the company is investing in digital supply chain and cloud technologies to transform its business. This session will take an up-close look at the company’s innovation strategy and how it is leveraging digitalization to make planning processes more flexible and dynamic - to react in real time to changing requirements as well as supply constraints, and to streamline ordering processes for customers. Join us to learn how Gallo’s new digital supply chain capabilities are helping the company manage demand, making manufacturing and logistics execution more agile. Discussion will explore how day-to-day Gallo operations are leveraging digital technologies and cloud-based insights to optimize processes, achieve a new level of business results, and take the lead with innovative business models.

Best Practices for SAP S/4 Retail & CAR Implementation in 16 Weeks

If you attended John’s Keynote and are eager to hear more of the “how” around Tory Burch’s successful SAP S/4HANA implementation, then this session is not to be missed.

In this presentation, Shaun will share more detail around the fit to standard approach of transformation and how it led the company to achieving greater speed and quality of data. Key outcomes have been streamlined business processes, improved inventory planning, a simplified IT landscape, and most importantly better and faster decision making.

Tory Burch knows technology is a key driver for the growth and success and is using it as the next frontier to meet the needs of its customers. This presentation is all about the successes, gotcha’s and measurable benefits being experienced post implementation.

Improving Customer Experience Through Consistency

As the world's second largest processor and marketer of chicken, beef, and pork, and a company continuing to grow through acquisition, Tyson Foods reached a point where to improve their customer experience they needed to perform the “same tasks the same way”. Easy to say and hard to do when you’re trying to move away from long established ways and legacy systems while integrating acquired companies with their own ways.

Hear how the Tyson team is embracing an already complex situation, which is further complicated by a business model change to a regional distribution model, and how they’re adopting best in class business processes enabled through SAP S/4HANA and SAP Integrated Business Planning. Their implementation includes the following IBP modules - Demand, Supply, S&OP, Inventory Optimization and Control Tower. Also hear how they’ve dealt with all of the associated challenges like functionality gaps, risk mitigations and cultural change associated with the Supply Planning solution.

Driving Growth in the Digital Marketplace

Join Tom Otten, a former Walmart marketplace leader as he talks about his experience driving growth for one of the largest digital marketplaces in the world. In this presentation, Tom will share his successes and failures from both running a marketplace and working with third-party marketplace sellers. Attendees will receive a best practices document outlining Tom’s top things to consider while developing and executing marketplace strategies.

The Future of Merchandising: Merchant-Imagined. AI-Enabled.

The role of Merchandising is changing.  New technology is reducing time spent on planning and buying administration, applying intelligence to optimize with much greater precision.  This advancement is empowering tomorrow’s digital merchant to do more of what they love: curating unique customer offers, experiences, and engagement across the integrated marketplace.  In this session, Walgreens Boots Alliance’s Sam Richardson and Accenture’s Ryan Blask explore how new solutions from SAP can help transform the middle office and share creative ways to get ahead on defining tomorrow.

SAP S/4HANA for Central Finance: A Way to Fast-Track Finance Transformation

Transformation to SAP S/4HANA Finance can often lead to complexities that are beyond organizations disruption appetite. As a catalyst to S/4 Finance SAP have established the Central finance solution. This is a bridge to allow the benefit of S/4 on your current ECC deployment. See how to transition to on-premise central finance without disrupting the current road map and landscape. The SAP S/4HANA for central finance foundation solution provides a complete view of corporate finance by creating a common reporting structure and centralizing processing of all finance operations.

Blockchain – From Hype to Reality

Divide and conquer! The old adage has a new context in today’s world of fast moving data and increasing supply chain complexity. Enter -blockchain. In this panel session, we will navigate these complexities and explore the transparency and agility that blockchain offers the network of participants and the impact on customer experience. Hear first-hand from companies who are already on the platform, or are making the leap to adopt it - what have they learned from the process, what does this mean for ERP systems like SAP, and what are their thoughts on the future of blockchain?

Blockchain – From Hype to Reality

Divide and conquer! The old adage has a new context in today’s world of fast moving data and increasing supply chain complexity. Enter -blockchain. In this panel session, we will navigate these complexities and explore the transparency and agility that blockchain offers the network of participants and the impact on customer experience. Hear first-hand from companies who are already on the platform, or are making the leap to adopt it - what have they learned from the process, what does this mean for ERP systems like SAP, and what are their thoughts on the future of blockchain?

Setting the Foundation for Unlimited Growth: How Allbirds Implemented SAP S/4HANA in Under 16 weeks!

Allbirds is a San Francisco-based startup making shoes using renewable, sustainable materials. Their first shoe, the Wool Runner, is made from New Zealand superfine merino wool. They followed this with models made from eucalyptus tree fiber and a bio-foam made from sugarcane.


As a fast-growing omni-channel retail start up and disruptor, moving to the SAP S/4HANA Retail Merchandise Management solution has enabled Allbirds to track value with surgical precision. Allbirds can monitor global supply chain activities and inventory and analyze its business performance across many key cross sections.


Hear how Jeneen and the extended team were able to implement SAP S/4HANA in the cloud in less than 16 weeks! Allbirds went live in 15.2 weeks, ahead of Black Friday 2017 and began realizing ROI immediately. In undertaking this transformative project Jeneen has laid the foundation to support Allbirds ambitious growth.

Designing the Future of Wholesale Distribution at Cardinal Health:  Driving Value Through Rebates, Chargebacks, and Pricing

Cardinal Health is a global, integrated healthcare services and products company with approximately 50,000 employees in nearly 60 countries and ranks among the top 25 on the Fortune 500. Cardinal Health provides clinically-proven medical products and pharmaceuticals that enhance supply chain efficiency from hospital to home.

A key set of business processes that enable Cardinal Health’s customer experience relate to supplier rebates, customer rebates, chargebacks, pricing and deal management. Previously these processes were fragmented and run on a variety of legacy systems with aging infrastructure.

Hear how Cardinal Health streamlined their business processes and implemented SAP Incentive Administration and Paybacks and Chargebacks by Vistex, a single system to calculate, bill, and collect supplier rebates and chargebacks. Learn more about how their implementation supports a broader organizational approach to simplify functionalities in financial platforms, purchasing and inventory and provide an exceptional customer experience through supply chain efficiency.

Aligning Processes for Faster Delivery at Whirlpool Corporation

Whirlpool is a leading global home appliance company with approximately $21 billion in annual sales, 92,000 employees and 70 manufacturing and technology research centers. The company markets Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, Jenn-Air, Indesit and other major brand names in nearly every country throughout the world.

Whirlpool has a global supply base with multiple tiers and long lead times. As demand in production changes Whirlpool needs to remain reactive while at the same time creating a stable signal to our supply chain to ensure inventory costs don’t increase.

The approach to solving this challenge has been to be have our long lead time suppliers keep stock in a third-party warehouse centrally located to all of our manufacturing facilities. The amount of stock kept in the warehouse is determined by the lead time of the part and forecasted usage. Whirlpool has realized several benefits including better schedule actualization, reduction in expedited shipments, consolidated shipments into production plants, and less variation in the day-to-day supply signal.

Hear from Matthew how this approach to navigating multiple supplier networks and creating a manufacturing and logistics practice has created more efficient business practices for the business.

Designing the Future of Wholesale Distribution at Cardinal Health:  Driving Value Through Rebates, Chargebacks, and Pricing

Cardinal Health is a global, integrated healthcare services and products company with approximately 50,000 employees in nearly 60 countries and ranks among the top 25 on the Fortune 500. Cardinal Health provides clinically-proven medical products and pharmaceuticals that enhance supply chain efficiency from hospital to home.

A key set of business processes that enable Cardinal Health’s customer experience relate to supplier rebates, customer rebates, chargebacks, pricing and deal management. Previously these processes were fragmented and run on a variety of legacy systems with aging infrastructure.

Hear how Cardinal Health streamlined their business processes and implemented SAP Incentive Administration and Paybacks and Chargebacks by Vistex, a single system to calculate, bill, and collect supplier rebates and chargebacks. Learn more about how their implementation supports a broader organizational approach to simplify functionalities in financial platforms, purchasing and inventory and provide an exceptional customer experience through supply chain efficiency.

The Future of Merchandising: Merchant-Imagined. AI-Enabled.

The role of Merchandising is changing.  New technology is reducing time spent on planning and buying administration, applying intelligence to optimize with much greater precision.  This advancement is empowering tomorrow’s digital merchant to do more of what they love: curating unique customer offers, experiences, and engagement across the integrated marketplace.  In this session, Walgreens Boots Alliance’s Sam Richardson and Accenture’s Ryan Blask explore how new solutions from SAP can help transform the middle office and share creative ways to get ahead on defining tomorrow.

How The Hershey Company is Spreading Goodness Through Digital Transformation

The Hershey Company is one of the largest chocolate manufacturers in the world. Based in Hershey, Pennsylvania its products are made available globally through mega distribution centers with modern technology and management systems.

So how does such a large and traditional company go about putting the consumer at the forefront of every decision they make?

Hear from Achim how the Hershey’s team accelerated their digital transformation to achieve deep customer insights by leveraging Virtustream Enterprise Cloud. Achim will share the key challenges they faced and lessons learnt in their quest to; modernize their systems from being highly customized and fragmented, improve their ability to scale to meet demand, and significantly reduce their overall risk.

A Deep Dive into Delivering an Omnichannel Experience at The Home Depot

The Home Depot is the world’s largest home improvement retailer with over 100 billion dollars in revenue.  This top line number is generated through 2,285 stores in the US, Canada and Mexico and over 1 million items online.

With a business of this scale and complexity The Home Depot realized that to meet its omnichannel customer experience objectives it would need a strong foundation that could provide standard item definitions, a single version of transactional truth, and improved data accuracy.

In this double session, hear how Raimundo led the implementation of the SAP Customer Activity Repository system for The Home Depot Canada running on Google Cloud Platform. Google Cloud will share insights about migrating to Google Cloud Platform and /NSPRO will provide technical insights about preparing for the implementation. These efforts enabled The Home Depot Canada to build a foundation for supporting consumer applications like SAP Omnichannel Article Availability, SAP Omnichannel Promotional Pricing, SAP Promotion Management for Retail and Hybris Marketing.  Additionally, The Home Depot was able to streamline their processing of sales data for improved sales analytics insights, all while leveraging cloud technology.

A Deep Dive into Delivering an Omnichannel Experience at The Home Depot

The Home Depot is the world’s largest home improvement retailer with over 100 billion dollars in revenue.  This top line number is generated through 2,285 stores in the US, Canada and Mexico and over 1 million items online.

With a business of this scale and complexity The Home Depot realized that to meet its omnichannel customer experience objectives it would need a strong foundation that could provide standard item definitions, a single version of transactional truth, and improved data accuracy.

In this double session, hear how Raimundo led the implementation of the SAP Customer Activity Repository system for The Home Depot Canada running on Google Cloud Platform. Google Cloud will share insights about migrating to Google Cloud Platform and /NSPRO will provide technical insights about preparing for the implementation. These efforts enabled The Home Depot Canada to build a foundation for supporting consumer applications like SAP Omnichannel Article Availability, SAP Omnichannel Promotional Pricing, SAP Promotion Management for Retail and Hybris Marketing.  Additionally, The Home Depot was able to streamline their processing of sales data for improved sales analytics insights, all while leveraging cloud technology.

A Deep Dive into Delivering an Omnichannel Experience at The Home Depot

The Home Depot is the world’s largest home improvement retailer with over 100 billion dollars in revenue.  This top line number is generated through 2,285 stores in the US, Canada and Mexico and over 1 million items online.

With a business of this scale and complexity The Home Depot realized that to meet its omnichannel customer experience objectives it would need a strong foundation that could provide standard item definitions, a single version of transactional truth, and improved data accuracy.

In this double session, hear how Raimundo led the implementation of the SAP Customer Activity Repository system for The Home Depot Canada running on Google Cloud Platform. Google Cloud will share insights about migrating to Google Cloud Platform and /NSPRO will provide technical insights about preparing for the implementation. These efforts enabled The Home Depot Canada to build a foundation for supporting consumer applications like SAP Omnichannel Article Availability, SAP Omnichannel Promotional Pricing, SAP Promotion Management for Retail and Hybris Marketing.  Additionally, The Home Depot was able to streamline their processing of sales data for improved sales analytics insights, all while leveraging cloud technology.

SAP Roadmap: Retail Industry

Learn about the latest planned innovations from the SAP Retail team and how the Intelligent Enterprise comes to life through the SAP Retail solution portfolio. This session will provide an overview of the latest Retail, cloud, and machine learning offerings currently being developed. It will also allow customers to understand the vision for the Intelligent Enterprise in Retail, learn about the latest innovation strategy for our Retail Solution development, and hear about upcoming solution capabilities and product roadmaps.

SAP S/4HANA for Central Finance: A Way to Fast-Track Finance Transformation

Transformation to SAP S/4HANA Finance can often lead to complexities that are beyond organizations disruption appetite. As a catalyst to S/4 Finance SAP have established the Central finance solution. This is a bridge to allow the benefit of S/4 on your current ECC deployment. See how to transition to on-premise central finance without disrupting the current road map and landscape. The SAP S/4HANA for central finance foundation solution provides a complete view of corporate finance by creating a common reporting structure and centralizing processing of all finance operations.

The Future of Merchandising: Merchant-Imagined. AI-Enabled.

The role of Merchandising is changing.  New technology is reducing time spent on planning and buying administration, applying intelligence to optimize with much greater precision.  This advancement is empowering tomorrow’s digital merchant to do more of what they love: curating unique customer offers, experiences, and engagement across the integrated marketplace.  In this session, Walgreens Boots Alliance’s Sam Richardson and Accenture’s Ryan Blask explore how new solutions from SAP can help transform the middle office and share creative ways to get ahead on defining tomorrow.

SAP Roadmap: Retail Industry

Learn about the latest planned innovations from the SAP Retail team and how the Intelligent Enterprise comes to life through the SAP Retail solution portfolio. This session will provide an overview of the latest Retail, cloud, and machine learning offerings currently being developed. It will also allow customers to understand the vision for the Intelligent Enterprise in Retail, learn about the latest innovation strategy for our Retail Solution development, and hear about upcoming solution capabilities and product roadmaps.

Connecting with Humans: The Heart of Consumerism. Let’s Put Smart to Work.

Consumerism has always been emotional. As stories about “digital transformation” pervade our Twitter feeds, we must not forget that the bits and bytes of the latest technologies won’t alone create a meaningful bond with shoppers. Technology must serve a larger purpose.

Human needs around self-expression, respect of time, control over their own journey offer retailers, brands and wholesale distribution the opportunity to build a stronger bond with shoppers. But, to address these evolving customer demands requires businesses to retrain their people, process, and technology. The IBM Global Business Services Consumer Retail team looks forward to facilitating a conversation for senior business leaders about how to leverage SAP and new supporting technologies to solidify the customer as your North Star, and how this clarity of purpose can provide the connective tissue for business and IT teams to more seamlessly work together towards a common goal.

Connecting with Humans: The Heart of Consumerism. Let’s Put Smart to Work.

Consumerism has always been emotional. As stories about “digital transformation” pervade our Twitter feeds, we must not forget that the bits and bytes of the latest technologies won’t alone create a meaningful bond with shoppers. Technology must serve a larger purpose.

Human needs around self-expression, respect of time, control over their own journey offer retailers, brands and wholesale distribution the opportunity to build a stronger bond with shoppers. But, to address these evolving customer demands requires businesses to retrain their people, process, and technology. The IBM Global Business Services Consumer Retail team looks forward to facilitating a conversation for senior business leaders about how to leverage SAP and new supporting technologies to solidify the customer as your North Star, and how this clarity of purpose can provide the connective tissue for business and IT teams to more seamlessly work together towards a common goal.

SAP Roadmap: Consumer Products Industry

Companies today are planning their digital journey: transforming business models, re-engineering business processes, and re-imagining work. This session reviews recent innovations, planned innovations, solution direction, and solution vision for products and lines of business relevant to the consumer products industry. SAP road maps highlight innovations that may help you plan and implement your digital journey. Topics such as Transformation Navigator, Solution Explorer, Innovation Discovery and other related topics will also be presented. This session is designed to expose both Business and IT professionals to current and future innovation.

SAP Roadmap: Consumer Products Industry

Companies today are planning their digital journey: transforming business models, re-engineering business processes, and re-imagining work. This session reviews recent innovations, planned innovations, solution direction, and solution vision for products and lines of business relevant to the consumer products industry. SAP road maps highlight innovations that may help you plan and implement your digital journey. Topics such as Transformation Navigator, Solution Explorer, Innovation Discovery and other related topics will also be presented. This session is designed to expose both Business and IT professionals to current and future innovation.

SAP Roadmap: Wholesale Distribution Industry

Today’s competitive markets demand that wholesale distributors evolve more quickly, become more efficient, and provide memorable customer experiences. For decades, distributors have thrived primarily on great existing customer relationships. But in the new millennium, simply breaking bulk and having great relationships are not enough. Today we are discussing whether Wholesale can survive in this market and we believe the answer is yes. But the business will be a different one in the years to come and the focus is shifting towards new solutions like new sales force tools, omni-channel commerce and predictive models to anticipate demand and service customers with a large bandwidth of tailored offers.

Blockchain – From Hype to Reality

Divide and conquer! The old adage has a new context in today’s world of fast moving data and increasing supply chain complexity. Enter -blockchain. In this panel session, we will navigate these complexities and explore the transparency and agility that blockchain offers the network of participants and the impact on customer experience. Hear first-hand from companies who are already on the platform, or are making the leap to adopt it - what have they learned from the process, what does this mean for ERP systems like SAP, and what are their thoughts on the future of blockchain?

Drinking in Digitalization & Disruption: A Generations-Old Business Takes the Lead Amid Shifting Market Dynamics

Growing consumer expectations for individualization and personalization, shifts in regional economics, and changes in global trade policy all have brought disruption for E. & J. Gallo Winery, an 85-year-old vertically integrated enterprise.

Learn how the company is investing in digital supply chain and cloud technologies to transform its business. This session will take an up-close look at the company’s innovation strategy and how it is leveraging digitalization to make planning processes more flexible and dynamic - to react in real time to changing requirements as well as supply constraints, and to streamline ordering processes for customers. Join us to learn how Gallo’s new digital supply chain capabilities are helping the company manage demand, making manufacturing and logistics execution more agile. Discussion will explore how day-to-day Gallo operations are leveraging digital technologies and cloud-based insights to optimize processes, achieve a new level of business results, and take the lead with innovative business models.